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Access Aurora

  • City Services
  • Service

The City of Aurora's one-call customer service line for city questions, requests, and reports.

Who it helps

Aurora residents with questions about city services, codes, trash, or permits.

What you can get

  • Answers about city programs and departments
  • Help reporting a problem in your neighborhood
  • A request number you can follow up on

How to get started

  1. Call 303-739-7000 and describe your request.
  2. Have your address ready.
  3. Write down the request number you are given.

Eligibility rules can change. This page is information only and is not a guarantee of eligibility, medical advice, or legal advice.

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